Operations Coordinator/Order Processor
Top Job
Located in DeKalb, IL
Salary: $20-$25.00/ hour
Operations Coordinator/Order Processor | Dekalb, IL | $20-$25/Hour | Eval Hire
Job Title: Operations Coordinator/Order Processor
Location: DeKalb, IL
Hours: Monday - Friday, 8:00 AM - 5:00 PM (hours are flexible)
Salary: $20-$25 per hour based on experience
Job Overview:
We are seeking a diligent and detail-oriented individual to join our team as Operations Coordinator/Order Processing professional. You will play a pivotal role in ensuring seamless order processing, exceptional customer service, and efficient coordination between sales and production teams. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate a strong customer focus.
Responsibilities and Duties:
- Manage phones and front desk check-in to provide a welcoming experience for visitors and customers.
- Maintain and manage allocated accounts, demonstrating proficiency in both email and phone communication.
- Accurately enter orders using Pallet Connect and Excel, ensuring timely processing.
- Receive orders in Pallet Connect and Excel, maintaining meticulous records.
- Generate invoices using QuickBooks and manage bill of ladings efficiently.
- Update and maintain customer information in the system, ensuring data accuracy.
- Serve as a key liaison between production, customers, and account managers, ensuring clear and effective communication.
- Conduct data entry for pricing reviews using Excel.
- Coordinate and schedule dock times for customer shipments, optimizing efficiency.
- Generate drawings as needed in Best Pallet.
- Create and distribute weekly Production Reports to relevant stakeholders.
- Collaborate with and support the outside sales team.
- Report sales activities and customer feedback to management.
Qualifications:
- Bachelor's degree or equivalent experience (minimum of 5 years) in a similar role.
- Strong ability to listen, follow instructions, and communicate effectively.
- Excellent written and verbal communication skills.
- Exceptional multitasking, prioritization, delegation, and time management abilities.
- Keen attention to detail, maintaining accuracy in records and workspace organization.
- Proficiency in computer usage, including Outlook, Excel, QuickBooks, and order entry software.
- Willingness to learn and adapt to a dynamic, fast-paced environment.
- Positive attitude with outstanding interpersonal skills.
- Fluent in English; bilingual proficiency is a plus.
Job Title: Operations Coordinator/Order Processor
Location: Dekalb, IL
Hours: Monday - Friday, 8am-5pm
Pay: $20-25 per hour (based on experience)
Ways to Apply:
#EXP1
Express Office: DeKalb
1812 Sycamore Road
Unit B
DeKalb, IL 60115
Apply Now
