Customer Service Representative

Top Job

Located in Bend, OR

Salary: $18 - $22 hour

Customer Service Representative

$18-$22 an hour DOE

A local Bend, OR company is searching for a full-time customer service representative with a construction background. Our laid back fast-paced environment allows the customer service representative to be the first step in helping customers and contractors. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees who work here say they enjoy how as a team we document calls and submit orders creating an informed team. The company provides a good work environment, training, product knowledge, advancement, and a team approach to selling and customer satisfaction. 

 

Primary Duties:

• Provide technical assistance for installing and maintaining the products we sell.
• Create accurate and complete invoices and sales orders.
• Work with outside sales representatives to ensure customer satisfaction.
• Maintain knowledge of products and their applications and know major competitor product lines.
• Assist with dispatch in scheduling deliveries, processing sales orders, and completing daily paperwork.
• Should be familiar with inventory and inventory control. Assist with monthly inventory counts.

Required Skills:

• Basic knowledge of Microsoft Excel, Word, and Outlook.
• Available to work 40 or more hours per week.
• Maintain regular and consistent attendance and punctuality.
• Good organizational and communication skills
• Strong problem-solving skills.
• Good interpersonal and customer relation skills
• Must be able to walk throughout material yards.
• Familiar with warehouse and forklift operations.

Qualifications:

• Inside sales experience helpful
• Experience in the building materials industry would be helpful.
• Forklift, 1 year experience preferred

 Please call to schedule an interview at 541-389-1505

 

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