Technician

Top Job

Located in Iowa City, IA

Salary: $20.00

Our client in Iowa City is looking for a Technician!  

 

As an Accessibility Technician, the employee shall assist in assembling, modifying, and delivering accessibility equipment in a timely manner as well as identifying and solving any malfunctions related to the equipment.

 

Essential Responsibilities and Tasks:

Maintenance

• Install, restore, repair, maintain and set up stairlifts, ceiling lifts, VPLs, ramps, and other accessibility products offered in clients’ home and/or facilities as per factory and clinical specifications.
• Perform maintenance of tools, shop supplies and other items necessary for the conduct of the service work.
• Set up and install out of store delivery of products at customers'' homes and facilities.

Customer Service

• Communicate directly with customers to ascertain the nature of the technical problem and its possible causes; to provide assurance to the customer regarding the equipment.
• Maintain proper records of work performed, including recording both  time and  materials (parts and supplies) used to perform repairs or other servicing on customer and owned equipment.
• Keep track of customer records, including quotations, work orders, customer orders and invoices. (Combine with 4 task) , Title: customer administration
• Complete quotations, work orders and customer orders for effective and accurate customer billing.
• Work with the instore Customer Service Representatives to review the day''s paperwork and assist the Warehouse Technician in putting Accessibility products away.
• Provide in-store and out of store customer service including assistance with selection of medical products by customers and liaison with therapists.

 Troubleshooting Repair

• Organize and identify parts for repairs and stock, optimize parts levels and setting up parts in the information system.
• Trouble shoot faulty equipment for customers either over the phone or on-site at the clients'' home.
• Fabricate and install customized components for customer equipment within the guidelines established for such work.

 

Physical Demands and Qualifications:

• Can lift 75+ pounds
• Must pass drug and background check
• Valid driver’s license
•  High School Diploma or equivalency certificate

Express Employment Perks:

• 401K
• Medical, Dental & Vision
• Various exclusive savings (hotel, flights, electronics, tickets, etc.)

Pay: $20.00

 

Hours:

• Monday-Friday, 8:00 am-4:30 pm

 

If you are interested in this position, please call or apply online at www.expresspros.com.

 

Apply Now