Customer Service Representative / Sales

Located in Cheektowaga, NY

Salary: $17-18/hour

Express Employment Professionals is seeking a Customer Service Representative / Sales Rep for a hardware manufacturing company in Buffalo, NY!

 

Pay: $17-18/hour

Hours: 8am-5pm / M-F

 

The Sales Associate reports to the Inside Service Manager and is responsible for entering orders via phone, fax or email. The incumbent will provide product information and assistance to our customers. The incumbent will also be dealing with customer service issues like order tracking.

 

Essential Duties
• Answer calls from on the call queue

• Assist with warehouse needs 

• Assist with deliveries and loading trucks
• Assist customers with product inquiries over the phone
• Place customer orders via call queue, fax or email
• Track shipments
• Provide superior customer service to our customers
• Attend monthly evening sales meeting to gain product knowledge

Qualifications
• Minimum high school diploma. Post-secondary education would be an asset.
• Woodworking experience would be an asset
• Demonstrate strong time management skills
• Strong interpersonal and communication and listening skills 

Knowledge
• Excellent customer service skills
• Energetic sales professional with a strong work ethic
• Computer literate

Benefits once hired on
• Competitive base salary
• Comprehensive benefits package
• Stock Purchase/Option Plan
• Positive, reward-based environment

 

All applicants please forward your resume to jamisyn.huckle@expresspros.com for IMMEDIATE CONSIDERATION 

 

Express Employment Professionals

3140 Sheridan Drive

Amherst, NY 14226

716-833-3348

Apply Now