Front Desk Agent

Located in Torrance, CA

Salary: 19.73

A 4 Star hotel in Torrance is looking for entry level front desks agents.

 

The job's general duties are to assist internal and external vendors to place orders for customers and ensure products from them arrive on time.

 

This is a contract to hire position with target salary of $19.73/hr.

 

Essential Duties:

• Providing exceptional guest service by following all Front Desk procedures.
• Greet guests and provide exceptional service upon arrival and departure.
• Check in and check out guests in an efficient and timely manner - including assigning room numbers, issuing keys, obtaining correct credit/payment.
• Cashier responsibilities include making changes, cashing checks, foreign currency exchange, obtaining appropriate method of payment and setting up correct payment method when necessary.
• Assisting guests with any inquiry to ensure guest satisfaction.
• Reporting any issues and guest complaints to supervisor or manager.
• Making sure that all guest's accounts are in good standing and follow up with any billing issues.     
• Making general decisions to assist guests.
• Keeping the Front Desk upscale, clean and organized and always presenting a positive and professional attitude.
• Additional duties not listed may also be required by supervisor/manager

Requirements:

• Detailed oriented and teamwork oriented. The ability to multi-task is required.
• Must be able to speak English. Bi-lingual in Japanese, Chinese or Korean is a huge plus.
• Previous HOTEL front desk experience REQUIRED. As little as 3 months of experience will be considered.
• Must be willing to work 1st shift 9am to 5:30pm, weekends & holidays included.

 

For consideration, please apply online at http://www.expresspros.com/torranceca/ or schedule and appointment by calling 310.923.7580. No fee to find you a job.

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Express Employment Professionals Torrance is your local resource for your employment search. We offer a variety of positions including Industrial, Manufacturing, Clerical and Administrative. Our positions vary from temporary, long term, and evaluation hire. We look forward to matching you to a position that fits your experience and thank you for your interest in Express Employment Professionals Torrance.

Express Employment Professionals * 22805 Hawthorne Blvd. * Torrance, CA 90505 * 310.923.7580 *

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

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