Bilingual Spanish-Speaking Housing Case Manager

Located in Olympia, WA

Salary: $23.50-$24.50/hr DOE

Express is now hiring for a Bilingual Spanish-Speaking Housing Case Manager at a local non-profit based out of Olympia, WA. This is an evaluation-permanent opportunity. The schedule will be considered full time, 35 hours per week, Monday-Thursday 9:00AM-5:00PM, Friday 9:00-2:00PM. Occasional nights/weekends. The compensation for this position will start at $23.50-$24.50/hr DOE. This company offers benefits to include medical, dental, vision, and life insurance. They also offer:

• Holiday Pay-90 hours per fiscal year, days chosen by employee
• Vacation Pay-2 weeks/year- accrued per hour worked
• Sick Pay- 12 days/year- accrued per hour worked

 

Job Duties: The Housing Case Manager works directly with families experiencing homelessness, utilizing a housing first model, to support families in accessing permanent housing as fast as possible. This may include families staying at the organization's family shelter, as well as supporting families in accessing rapid re-housing assistance. The position also includes responsibilities specific to coordinated entry for households experiencing homelessness; the position will provide the necessary intake and assessment for households to access housing and shelter resources.

• Maintain a caseload of families with children who are experiencing homelessness, in addition to families currently or recently housed using rapid re-housing rental assistance.
• Create a client centered goal plan with each household. Include strategies and action steps needed to access housing and sustain housing. Utilize goal plan as an ongoing tool to guide case management service. Keep goal plan up to date and flexible to the needs and individual goals of each family.
• Meet with clients as often as necessary to evaluate progress in meeting steps in action plan, celebrate successes, provide comprehensive one on one support and advocacy to overcome challenges, and reassess and modifying goals as necessary to ensure success.
• Provide direct services to assist clients in meeting their goals. I.e.: assist in completing housing applications, rapid re-housing documents, completing credit repair tasks, and addressing other barriers to accessing housing.
• Maintain accurate and thorough electronic files. Retain documentation and case notes of services provided as well as records that demonstrate the successful completion of goals. I.e.: copies of referral forms, completed housing applications, employment, or benefits applications; new hire letter, lease, etc. Ensure required program documentation is maintained (homeless verification, income verification, HMIS release form etc.)
• Provide coordinated entry intake, assessment and referrals for Spanish households experiencing homelessness as needed, including those whose first language is Spanish. For households that can be diverted from the homeless housing system, offer problem solving conversations and direct connection to available diversion programs/funds.
• Support families experiencing chronic homelessness in accessing permanent supportive housing in the community through established and newly developed partnerships with PSH providers.
• Develop and maintain relationships with faith based communities, schools, and other community partners who provide support to low income families; coordinate family services between multiple providers.
• Follow families for up to 6 months following the end of their rental assistance, which may include home visitation, mobile advocacy, and support at a level and intensity requested of the families.
• Exit clients from program if no contact for 60 days. Document a minimum of three attempts to make contact first (phone call, certified letter, home visit)
• Represent the organization at community meetings including such as Homeless Housing Hub, Local Planning Area, and Coordinated Entry.
• Participate in agency’s on-call rotation to provide backup support to volunteers in evenings; approximately 3-4 weeks per year.

Job Requirements:

• Bilingual Spanish-Speaking required
• Transportation: Must have insured personal vehicle and be willing to travel locally, Washington State Driver’s License, and a fully insurable driving record
• Must pass comprehensive background check

Preferred:

• Lived experience: personal history navigating poverty, homelessness, domestic violence, substance use disorder, or mental health challenges
• Professional experience: A minimum of 1 year working directly with families providing case management/ home visitation /advocacy/resource and referral or related work experience
• Technology: Computer literacy; Proficiency in the use of Microsoft office programs
• Education: Bachelor’s degree in social services or related field. May substitute comparable work experience for education.
• Local work experience; familiarity with Thurston County social service resources
• Experience working with diverse populations
• Experience providing crisis intervention
• Experience working with survivors of domestic violence, sexual assault, stalking or human trafficking

 

How to Apply: 

• Email your resume to: Katrina.Bryant@ExpressPros.com 

 

 

Express Employment Professionals offers benefits including Medical Benefits that meet ACA Requirements, Washington Paid Sick Leave & Holiday Pay for full time employees (after working 500 hours and averaging at least 35hrs/wk excluding overtime).

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