Inside Sales - Customer Service Representative

Located in beaverton, OR

Exciting Opportunity: Customer Service Sales Specialist

Are you passionate about delivering exceptional service while driving sales growth? Do you thrive in a collaborative environment where your dedication and enthusiasm make a difference? If so, we have the perfect opportunity for you to join our clients team as a Customer Service Sales Specialist.

They are seeking a courteous and professional individual who is eager to make outbound sales calls, recommending tailored solutions to address the support needs of businesses. As a vital member of their team, you will have the opportunity to showcase your sales skills, provide outstanding customer service, and contribute to their company's success.

Responsibilities:

Dynamic Sales Outreach:

• Initiate outbound sales calls to existing and potential clients, presenting our company's solutions with enthusiasm and expertise.

Responsive Customer Service:

• Handle inbound inquiries promptly and professionally, ensuring every customer interaction is met with exceptional service.

Needs Assessment & Solution Provision:

• Listen attentively to customer needs, clarifying information to provide tailored solutions that address their specific requirements.

Solution-Oriented Approach:

• Thoroughly investigate customer issues and offer effective solutions, seizing opportunities to upsell products and services to enhance customer satisfaction.

Adherence to Communication Standards:

• Follow company communication scripts and guidelines to maintain consistency and professionalism in all customer interactions.

Efficient Recordkeeping:

• Maintain accurate records of customer conversations and interactions in the call center database to track progress and ensure effective follow-up.

Continuous Learning & Development:

• Actively participate in educational seminars and training sessions to enhance product knowledge and sales skills, staying informed about industry trends and best practices.

Relationship Building:

• Cultivate strong relationships with customers to foster loyalty and encourage repeat business, contributing to long-term success and growth.

Goal Achievement:

• Strive to meet qualitative and quantitative sales targets set by the company, demonstrating dedication and determination in achieving results.

Qualifications:

• Previous experience in sales or customer service preferred, with a passion for delivering exceptional service and driving sales growth.
• Excellent communication skills, with the ability to effectively engage customers and build rapport.
• Strong problem-solving abilities, with a solution-oriented approach to customer inquiries and issues.
• Enthusiasm for learning and continuous improvement, with a willingness to adapt to evolving processes and procedures.
• Ability to thrive in a fast-paced environment, with a positive attitude and a strong work ethic.

Benefits:

• Medical Insurance: Access to medical coverage to help you and your family stay healthy.
• Optical Insurance: Coverage for vision care, including eye exams and eyewear.
• Dental Insurance: Dental coverage for your oral health needs.
• Life Insurance: Protection for you and your loved ones with life insurance benefits.
• 401K: A retirement savings plan to help you plan for your financial future.

To Apply Online: Visit our website at www.Expresspros,com/TigardOR to apply and explore more about our available positions!

Contact Information: If you have any questions or need more information about our benefits or application process, please feel free to contact us at 503-624-2001 or email us at, jobs.tigardor@expresspos.com. We're here to assist you and ensure you have the best experience with our team.

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