Administrative Assistant | Project Coordinator

Top Job

Located in Sacramento, CA

Salary: 20.00-24.00

Project Coordinator Position at Emergency Restoration & Cleaning Inc. - Rancho Cordova, CA

Join our team at Emergency Restoration & Cleaning Inc. in Rancho Cordova, CA, as a Project Coordinator. We are looking for an organized and detail-oriented individual with excellent communication skills to support our Project Managers and ensure customer satisfaction. This in-office position offers competitive hourly compensation, health insurance eligibility, 401K match.

Responsibilities:

• Coordinate job schedules, adjustments, and customer communications
• Work with collections for payments, including communication with mortgage companies and insurance carriers
• Collaborate with various departments to ensure timely project completion
• Maintain and distribute Job Management Reports
• Handle office duties, including preparing and sending forms and daily communication with Project Managers
• Provide prompt and accurate responses to vendors, agents, and customers
• Communicate with insurance companies, agents, and customers throughout the claims process
• Answer phones, direct calls, and assist clients
• Uphold a positive company image and implement the company's vision and mission

Requirements:

• 2+ years of experience in an administrative or similar role
• Knowledge of PSA is a plus
• Familiarity with industry software (Xactimate, Xactanalysis, Alacrity) is a plus
• Excellent customer service skills
• Strong quantitative, analytical, organizational, and problem-solving abilities
• Attention to detail and accuracy
• Proven time management and organizational skills
• Ability to meet deadlines and work effectively with various personalities
• Two-year degree or equivalent work experience

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