Care Manager - Central Oregon
Top Job
Located in Bend, OR
Salary: Competitive comp & benefits!
One of Oregon’s rapidly growing in-home care organizations is seeking an experienced Care Manager to lead their Central Oregon team!
What You Get to Do!
The Care Manager (CM) is responsible for all aspects of Quality Care for Clients and Caregivers, including training, management, record-keeping, mentoring, retention and discipline of Caregivers, and quality care assurance for Clients. The CM will be evaluated on the quality of the Caregiving workforce, as well as on their dedication to onsite Client quality of care evaluations and quality case management. The CM will report to the Executive Director. The performance pillars for the Care Manager are a focus on Caregiver Orientation and Training (25%), Caregiver Retention and Management (25%), Client Quality Care Evaluations (25%), and Industry Compliance (25%).
• Preparing for and hosting Caregiver Orientation for new hires
• Ensuring complete and accurate files for all Caregiving staff
• Ensuring identification documents are physically verified for I-9 completion
• Ensuring that only fully background checked and trained Caregivers are on active shifts
• Providing regular in person touch points for Caregivers at 90 days post-hire and throughout their employment
• Encouraging strong retention rates through ongoing mentorship and positive, intentional leadership
• Surveying new Caregivers post-orientation
• Conducting Caregiver Annual Performance Reviews and making recommendations for compensation adjustments
• Reconciling and tracking training requirements for initial training requirements and for annual CEU’s
• Developing and implementing Caregiver Improvement Plans
• Assisting in Work Comp and Unemployment claims processing as needed
• Assisting in Verifications of Employment
• Offboarding Caregivers for resignations and terminations
• Ongoing coordination with Community Referral Partners – including providing EVV documentation to DHS
• Ongoing coordination with Medicaid Case Managers
• Field Work – Assisting in intaking new Clients at initial in home consultation
• Field Work – Assisting in development of robust and comprehensive Care / Service Plans to provide customized care for each Client, according to their individual needs, preferences, and Payee scope of authorized/allowable services
• Field Work – Performing 7-30-day (initial) and 90-day (quarterly) on site evaluations of existing Clients
• Current Client and Family Member Relations
• Casework management of Current Clients
To Apply: For confidential consideration, please submit resume to karen.turner@expresspros.com
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Express Office: Bend
296 Southwest Columbia Street
Suite B
Bend, OR 97702
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