• Be present in the office to handle incoming calls and maintain a professional atmosphere.
• Manage a high volume of inbound and outbound calls efficiently.
• Interact with customers regularly to ensure their needs are met.
• Maintain a strong working knowledge of our products, services, and company policies.
• Maintain patient files as specified in company policy.

Qualifications:

• High school diploma required.
• Previous billing experience preferred.
• Familiarity with insurance rules and regulations is a plus.
• Strong analytical skills.
• Ability to work independently or with minimal supervision.
• Motivated and able to adapt to a fast-paced work environment.