Inside Sales

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Located in Indianapolis, IN

Salary: 18-22

Job Summary:

  • Respond to and resolve customer inquiries (phone, email), including taking ownership to engage appropriate individuals within the company who can assist in the satisfactory resolution of the customer issues
  • Receive orders from customers, enter the information into AMA''s ERP system (SAP) and communicate with appropriate production personnel.
  • Assist Sales team in preparing pricing, proposals, RFQ responses.
  • Act as the liaison between Sales and Operations and work closely with the Warehouse and Production teams.
  • Build and retain a working knowledge of company product information.
  • Research and manage customer issues providing escalation to the appropriate individuals within the company.
  • Expedites the resolution of customer problems/complaints.

 

 

Location: Indianapolis, IN         

Position Type: Evaluation to hire

Schedule: Monday-Friday; 8:00am-5:00pm

Pay:  $18-22/hr

 

Qualifications: 

•Ability to manage a diverse portfolio of customers, multiple inquiries, and projects.
•Demonstrated strong verbal and written skills.
•Demonstrated strong problem-solving skills and superior attention to detail.
•Candidates for this position must be highly motivated, tenacious, self-starters and with the ability to work independently by being self-motivated.
•Proven ability to manage multiple concurrent tasks.
•Technical aptitude
•Broad business acumen, ability to plan and execute on plans.
•High level of professionalism and integrity
•Collaborative work style, one that solicits ideas and shares information to develop creative solutions and winning strategies across the organization.
•Resourcefulness and creativity, with excellent time management and organizational skills.
•Proficiency in Excel, Word and familiarity with crm software.


Preferred Qualifications:
•Experience in the Agricultural, Construction, Material Handling vehicles industries, both OEM and aftermarket.
•A.S. or B.S. in related field; Business, Sales, Marketing and technical experience is preferred.
•Prior Sales Support work experience preferred.
•Familiarity with farm equipment preferred.
•Fluency in Italian a plus

 

About Express Employment Professionals:

Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you''re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today! For more information, please visit our website www.Expressindywest.com

Benefits Available to Eligible Express Associates

  • Referral Bonus
  • Medical/Dental/Vision Plan
  • Direct Deposit
  • Holiday/Vacation Pay
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Prescription Drug Reimbursement
  • Scholarship Program
  • Short-Term Disability

 

For a complete listing of all open positions, visit our jobs page on our website.

 

How to Apply:

Please send your resume to Riley.Ward@expresspros.com

Express Office: Indianapolis (West)
6233 Corporate Drive
Indianapolis, IN 46278
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