Customers Experience Specialist... Call or Text 661.775.2570

Top Job

Located in Santa Clarita , CA

Salary: $18.00-$20.00

Customer Service Representative needed ASAP! Call or Text 661.775.2560

Duties: 

• Acts as the point of contact for essential tasks when the Sales Executive is unavailable.
• Provides comprehensive support to customers and prospects, handling inquiries, requests for quotes (RFQs), and requests for proposals (RFPs) promptly and efficiently.
• Places orders, including quotes and samples, on behalf of the Sales Executive.
• Manages small accounts and/or markets to optimize sales and profits.
• Conducts outbound lead follow-up calls to qualify sales leads and drive product and service sales.
• Tracks, prioritizes and coordinates requests for quotes to ensure timely responses.
• Mails/faxes catalogs, brochures, and other marketing materials as directed.
• May participate in trade shows to represent the company and its products/services.
• Undertakes special projects or duties as assigned or required to support sales operations

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Proven experience in sales support, customer service, or related roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel occasionally for trade shows or other business events.

 

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles'' Fair Chance Initiative for Hiring Ordinance.

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