Our client, a growing service business, is looking for an articulate problem solver and dedicated customer service professional to join and lead their team. You will be responsible for providing administrative support and customer service to our client's various departments, and training others to do same according to company standards. Your duties will include maintaining records, creating reports, managing schedules, coordinating meetings and customer support. Tremendous room for growth for the right individual!

Responsibilities:

• Handle inbound and outbound client calls, ensuring excellent service throughout the day
• Utilize Microsoft Office Suite, to manage databases and support departmental needs
• Create and distribute insightful reports regularly for management
• Provide administrative support to different departments as required
• Schedule and coordinate meetings and appointments for our staff
• Respond to inquiries from internal and external stakeholders on behalf of our organization
• Efficiently organize and maintain files and records to uphold confidentiality and data accuracy
• Assist in coordinating special events and projects to contribute to our organizational goals
• Monitor and manage office supplies to ensure smooth operations
• Perform additional duties as assigned by management

Qualifications:

• 5+ years of experience in a customer service or related role
• Proficiency in Microsoft Office Suite, with a preference for Excel skills
• Strong organizational and time-management abilities
• Excellent written and verbal communication skills for effective stakeholder interaction
• Ability to work independently and collaboratively within a team
• Detail-oriented with multitasking and task prioritization skills
• Strong problem-solving and critical thinking skills to address customer challenges
• Spanish speaking a plus

If you're an open-minded and motivated professional with a passion for customer service, we invite you to apply for this exciting opportunity! We offer competitive compensation, a comprehensive benefits package, and a dynamic work environment. Apply now and become a valuable part of our team as an Administrative lead, contributing to our continued success!

Keywords: Administrative Support, Administrative Assistant, Administrative Support, Microsoft Office Suite, Excel, Organizational Skills, Time-Management, Communication Skills, Problem-Solving, Multitasking, Prioritization, Team Player, Customer Service, Client Support, Client Services.

Job Type: Full-time