Customer Support / Call Center

Top Job

Located in Vancouver, WA

Salary: $20 - $23 DOE

A Vancouver, WA - based & nationally ranked company is seeking qualified individuals to join their customer service department! 

Pay: $21 per hour

Schedule: Monday - Friday, Day Shift, may train on a part time schedule

Job Duties:

• Learn about the products inside and out, and be able to help customers troubleshoot and order according to their specific needs
• Phone-based customer service / customer support
• Help answer questions, troubleshoot issues, place orders, search inventory for products, et

Skills & Experience:

• Excellent customer service skills
• Ability to troubleshoot problems quickly
• Intermediate computer/typing skills ( 60 WPM)
• Handle multiple chats at one time (20+ live chats a day)
• Driven, reliable, and looking to leverage your customer service, problem solving, and multi-tasking skills to grow with the team
• 1 year high volume call center experience
• 1-3 years customer service 
• 1+ year live chat experience

 

Associate Benefits

While working for Express, our associates can also become eligible for a variety of benefits*:

• Referral bonuses - $25 per employee referred after 80 hours worked.
• Medical plan
• Dental plan
• Vision/eyewear plan
• Prescription drug reimbursement
• Short-term disability
• Direct deposit
• Sick Pay
• 401(k) retirement savings plan
• Life insurance

*For more information about our benefits, visit https://www.expresspros.com/Job-Seekers/Employee-Benefits/Default.aspx

 

Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities! You’ll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today!

Check out our job board for all of our current job openings!

 

 

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