Customer Experience Rep - $20 - $22/hour

Top Job

Located in Waunakee, WI

Salary: $21.98/hr.

We are seeking a Customer Experience Rep to join the team of a reputable manufacturing company in Waunakee!

 

This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity.  It will also require customer or production contact to clarify orders so customers receive correct product.

 

Essential Duties and Responsibilities:

• Enter orders into manufacturing system (SAP)
• Contact customers for information about purchase orders
• Work with drafting on order information
• File and maintain paperwork associated with each order
• Assist internal sales team by working on quotes from the quotes queue.
• Assist internal sales team by taking customer phone calls (in back-up capacity).
• May be assigned order processing duties for Key and Target Accounts.

Qualifications:

• 2-4 year college degree, preferred
• 2-4 years technical customer service experience, preferred
• Experience working in a manufacturing type environment
• Excellent phone skills; Great attention to detail; Strong Communication Skills
• Strong computer skills; Experience working with SAP is preferred

Hours: 8am - 5pm Mon - Fri

 

Pay: Based on previous experience and education, up to $22/hour

 

This is an excellent opportunity for someone looking to grow their career in sales and account management, with a reputable and growing global company.  Call us today to learn more!

 

Interested candidates can apply many ways:

• Call 608-663-1940 to speak with an Employment Specialist and set your phone interview
• Submit online application
• Send resumes to jobs.fitchburgwi@expresspros.com

 

Apply Now