Office Administrator (Construction)

Top Job

Located in Long Island City, NY

Salary: $20.00-$25.00/hr

Job Title: Office Administrator - Construction
Pay: $20.00/hr-$25.00/hr DOE
Job Type: FT Mon-Fri, 8am-5pm. 1hr lunch.
Location: Northwest Queens, NY

Job Overview:

A local family-owned construction company specializing in glass work is seeking a front Office Administrator. In this role you would be communicating with external companies by phone and email to intake work orders, enter tickets into our tracking software, and provide them with excellent customer experience. The daily responsibilities of the Office Administrator include professional phone and email correspondence, creating work orders, entering tickets into computer software, data entry from physical documents. This position requires excellent communication skills, a strong professional customer service presence, computer literacy and typing skills.

Key Responsibilities:

·        Answer phone calls and email correspondence to ensure high-quality customer service.

·        Intake work orders and enter work tickets into our tracking software.

·        Manage calendars and job scheduling.

·        Data entry of written or physical documents as needed, ex: proposals.

·        Serve as the work intake liaison between external clients and internal departments.

·        Other administrative duties as needed, ex: filing, scanning, copying, and faxing.

Qualifications:

·        Experienced with Microsoft Office Suite (Word, Excel, Outlook, etc.)

·        Experienced with client/ticket tracking software, or CRM software.

·        Computer literacy with Windows OS, typing speed at least 35wpm.

·        Excellent customer service skills.

·        Ability to multitask while maintaining organization.

·        Self-organized and diligent time management.

·        Ability to work in a smaller, family-scale office operation.

·        Experience working in construction or other service-based industry is a plus.

About Us:

Family-owned and operated since 1966, we are now in our third generation. The family has roots in glazing dating back to 1858. These roots go back to the time of construction for many of the landmark buildings we currently serve!

Our goal is to provide the best service, quality, and lead times. We partner with and perform a variety of work for property management companies, contractors, hotels, and individual clients. Our crews perform work in Manhattan, Brooklyn, Queens, and The Bronx.

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