Customer Service Agent

Top Job

Located in Gardena, CA

Salary: $21/hr+

Customer Service Agent

Express Employment Professionals of LAX/Hawthorne is seeking Customer Service Agents for an e-commerce company in Gardena, CA.  For consideration, please call Express LAX/Hawthorne at or email your resume to jobs.laxca@expresspros.com. 

Hours:  8A-5P Mon-Fri

Pay Rate:  $21/hr

Job Description for a Customer Service Agent:

The Customer Service Agent will be responsible for handling all complaints/questions, provide appropriate solutions, and follow up to resolve any issues experienced by customers.

Additional Duties of a Customer Service Agent:

• Ability to answer inbound and outbound calls or emails.
• Ensure that all customers are satisfied with products and services.
• Follow up with customer and sales on issues and routing requests.
• Data entry of all shipments and purchase orders.
• Work with warehouse team to ensure the order information is accurate.

Requirements for a Customer Service Agent:

• Must have professional verbal and written skills.
• Working knowledge of Microsoft applications (Outlook, Excel, Word)
• Must type 50 wpm or more.

 

Apply online at expresspros.com/laxca or call .

We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with state and local laws including the City of Los Angeles Fair Chance Initiative Hiring Ordinance.

 

 

 

 

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