Express employment is recruiting for one of our clients seeking an Inside Sales Associate, you will play a crucial role in driving sales and revenue growth for our company. You will be responsible for establishing and maintaining strong relationships with customers, identifying their needs, and promoting our products or services. Your primary goal will be to meet or exceed sales targets through effective communication, persuasive selling techniques, and exceptional customer service. 

• Sales Generation 

• Proactively reaches out to current and prospective customers including Designers, Developers, General Contractors, Fabricators, and Builders to identify sales opportunities.  

• Present and demonstrate products to prospective customers, highlighting their unique features and benefits. 

• Utilize persuasive selling techniques to convert leads into sales and achieve assigned sales targets. 

• Follow up with leads and customers to nurture relationships, address any concerns, and maximize sales opportunities.  

• Maximize use of Stone Profit System fully by end of 90 days (about 3 months).  

• Customer Relationship Management 

• Establish a relationship with the top 25 commercial, multi residential, and fabrication firms by establishing their needs and preferences.  

• Provide exceptional customer service, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction. 

• Regularly follow up with customers to assess their level of satisfaction, identify upselling opportunities, and secure repeat business.  

• Product Knowledge 

• Develop a deep understanding of our products, including their features, specifications, and applications. 

• Stay up to date with industry trends, market conditions, and competitor offerings to effectively position our products and highlight their competitive advantages.  

• Attend industry networking events to stay in-the-know about up-and-coming products, advancements in our field, and training techniques.  

• Sales Administration 

• Maintain accurate and up-to-date customer records, sales activities, and other relevant information using Stone Profit System software and other designated tools.  

• Prepare and deliver customer walk-ins, holds, invoices, and delivery slips for customers and management.  

• Assists daily with walk-in customers touring the facility to find the surface that fits their needs.  

• Able to perform other duties assigned by management.  

• Proven experience in inside sales or a related customer-facing role.  

• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.  

• Strong negotiation and persuasive selling abilities. 

• Goal-oriented mindset with a proven track record of meeting or exceeding sales targets.  

• Self-motivated and proactive with the ability to work independently and as part of a team. 

• Proficient in using CRM software, sales tracking tools, and Microsoft Office Suite. 

• Ability to adapt to changing priorities and work in a fast-paced environment. 

• Able to occasionally lift up to 50 pounds. 

• Flexibility to work rotating Saturdays.