Customer Service Representative

Located in Waipahu, HI

Salary: Up to $25/hr

Join Hawaii's Premier Equipment Rental Team!

Are you ready to embark on an exciting career with one of the largest equipment rental companies in the state of Hawaii? We're looking for enthusiastic individuals to join our dynamic team in Waipahu. As a customer service representative, you'll play a pivotal role in assisting contractors, homeowners, industrial companies, and government clients with their equipment needs. If you have a passion for helping people, a can-do attitude, and a desire to learn and grow, we want to hear from you!

Position: Customer Service Representative

Location: Waipahu, Hawaii

Compensation: Up to $25/hour (depending on experience)

Why Choose Us?

• Direct-hire opportunity with a stable and reputable company.
• Competitive hourly wage and potential for growth.
• Positive and friendly work environment.
• Comprehensive training and support to excel in your role.
• Monday through Friday schedule with a half day on Saturdays (on a rotating basis).

Responsibilities:

• Answer calls and assist walk-in customers in finding the right equipment or parts for their needs.
• Complete reservation requests with accurate customer and job details.
• Communicate effectively with office team members about upcoming reservations via phone, email, or other mediums.
• Resolve customer issues with a smile, escalating to management when necessary for complex cases.
• Process payments and close rental tickets.
• Maintain showroom supplies and parts.
• Assist in various administrative tasks to ensure the office runs smoothly.

Skills & Abilities:

• A team player with a positive attitude.
• Excellent customer service skills – friendly, professional, and patient.
• Computer literacy (training provided if needed).
• Ability to learn and explain the use of a wide range of equipment.
• Strong verbal and written communication skills.
• Independent worker who keeps managers updated.
• Basic problem-solving and math skills.
• Quick learner with the ability to match products/services with customer needs.
• Punctual and reliable.

If you're ready to make a positive impact and grow in a supportive environment, call us today!

How to apply for the Customer Service Representative opportunity:

• CALL our office at (808)792-7015 to schedule an interview.

Apply Now