Responsible for the execution of required shipping and receiving activities to meet customer requirements and internal measures. The Forklift Lead Person is second in charge of the warehouse. Responsible for supporting the Warehouse Supervisor and filling in for the supervisor when necessary. Help coordinate warehouse activities as well as transfer information to employees in order to achieve the production requirements of the departments, and the Parker Service Center.

Essential Functions

• Supervise 6-7 team members on a daily basis, holding each member accountable for daily tasks and goals
• To provide premier customer service according to facility, division or group policy
• The Lead person will troubleshoot issues; escalate the issue when appropriate and follow-through to insure customer satisfaction
• Work with the office to expedite emergency orders upon the customer’s request
• Monitor internal procedures/controls to assure accuracy and timely completion of assigned work projects
• Support Lean and recommend corrective action where appropriate
• Participation in improvement programs, motivate and empower others
• Maintain clean and orderly work environment
• Monitor and report unsafe conditions
• Provide new hire training
• Provide feedback on warehouse staff work performance to Supervisor
• Assure positive employee relations
• Understand and support company policies and procedures
• Maintain effective communication with all levels of management
• Perform various warehouse duties including, but not limited to:
• Pulling of product per customer requirements and preparing pulled product for shipment to the customer
• Processing inbound shipments for appropriate storage
• Cycle counting and/or physical inventory
• Use of various types of equipment including, but not limited to:
• Various types of fork lifts
• Automated storage and retrieval systems
• Automated warehouse management systems (WMS)
• Use of various computer-based programs (Bill of Ladings, small package manifest, PC type applications, mainframe type applications)

Qualifications

• High school graduate or equivalent
• Ability to operate various types of assembly equipment and various types of fork lifts
• Ability to use measuring devices; tape measurer, caliper, perform basic math; convert a decimal to a fraction and plot on a measuring tape
• Read and interpret written (English) instructions
• Computer proficiency
• Work 8 hours per day, Monday – Friday (daily and weekend overtime may be scheduled as necessary and could be on a voluntary or mandatory basis, based on business needs)