Example of Duties

This position provides technical support to assigned Boards and Division administration as assigned by the supervisor. Those services include receiving, reviewing, and processing applications; providing licensure information; issuing permits, licenses and certifications; and preparing and maintaining files.

Process Applications and Forms:

Enter data from application and request forms into the licensing database
Process application funds
Issue licenses
Update individual licensee records
Correspond with applicants regarding needed information
Print and send licenses, license verifications, certificates

Provide Customer Service to External Customers:

Provide technical assistance for the Division's online services on the phone
Deal with individuals from varying cultural and socioeconomic backgrounds

General Office Responsibilities:

Review website, applications, letters and licensing database to identify errors and needed updates
Monitor email
Scan documents
Other duties as assigned

Experience:

Monitoring record systems to identify and correct errors
Analyzing information and researching a variety of sources to identify and resolve problems or issues
Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations
Entering and retrieving data using a computerized record system
Composing and proofreading business correspondence

If you are qualified and interested in this position, please apply today!

Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment (Medical/Vision/Dental/Life Insurance, 401k, Referral Bonuses, and Direct Deposit)

Express Office: Boise

9390 West Overland Road

Boise, ID 83709

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