Equipment Rental Coordinator

Top Job

Located in Redding, CA

Salary: $18-$22 per hour

About Express:

 

Express Employment Professionals, named ClearlyRated Best of Staffing® Client and Talent Awards winner for the past 7 years, is hiring for a local client company in Shasta County.  We help people in our community find work every day.  Express Employment Professionals in Redding wants to make a difference locally and across North America.  With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually.

 

About the Client:

 

Express is working with a well-established Shasta County equipment rental company.

 

About the Position:

 

This client is seeking an Equipment Rental Coordinator that has the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.  MUST HAVE PRIOR KNOWLEDGE OF CONSTRUCTION EQUIPMENT TO QUALIFY FOR THIS POSITION.

 

The Rental Coordinator does a variety of manual tasks in support of the branch operation. The primary objective is to provide counter and phone support to customers and other client locations.  This position also provides labor assistance to mechanics, sales staff and other branch personnel engaged in meeting the needs of customers, including the checkout and demonstration of equipment.

 

Job Description/ Responsibilities:

 

Greet customers and assist with customer inquiries

Handle dispatch responsibilities as needed

Suggest equipment and supplies to meet customer needs

May assist in educating customers on equipment use and demonstrating equipment for customers

Determine equipment available for rental

Perform inventory control processes

Load and unload equipment, assist with deliveries and prepare equipment for rental

Check equipment for damage, record hours used, mileage and fuel levels for billing purposes

Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order

Follow proper cash accounts procedures

Follow all client Operational Procedures and QC Standards

Perform any other duties as assigned by the Store Manager or any Manager

 

Qualifications:

 

Minimum Requirements:

 

Previous counter /customer service experience in the equipment rental/construction industry and/or related field preferred

Positive attitude

Professional phone demeanor

Excellent verbal communication

Professional & clean appearance

Clean DMV & insurable driving record

Demonstrate understanding of rental equipment

Demonstrate understanding of rental software

Demonstrate the ability to follow operational procedures

Strong customer service orientation

Effective organizational and communication skills

An ability to function well as part of a team

Diligent attention to safety

 

Physical Demands and/or Work Environment:

 

Frequent lifting up to 40 lbs. and occasional lifting up to 50 lbs.

Activities requiring handling and grasping with the hands when restocking shelves, loading, and unloading equipment, processing customer transactions

Ability to bend, kneel, walk, and stand on concrete and uneven surfaces for at least 4 hours per day

Occasional use of foot/feet to operate foot pedal on equipment

Ability to sit for at least 4 hours per day

Ability to climb over and into heavy equipment several times per day

Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

Other duties assigned as needed

 

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations:

 

High school diploma or equivalent preferred

Previous sales or customer service experience

Knowledge and experience in the equipment rental industry preferred

Basic computer skills

Multi-tasking capabilities

Valid California drivers’ license and insurable driving record

 

Shift:

 

Monday-Friday 7 am to 5 pm

 

Benefits:

 

After the probationary period

 

Compensation:

 

$18.00-$22.00 per hour depending on experience

 

About You:

 

You are attentive, responsive, and can take control of situations.

You are personable, determined, and driven to make a difference. You can see beyond a problem, respond to situations in crafty ways, and put a positive and professional spin on any situation.

Multitasking and professionalism are natural habits.

You thrive on succeeding, overcoming challenges, and have an exceptional work ethic.

Friends and co-workers describe you as a highly organized and productive person.

You are a team player and an individual performer who can quickly connect with others inside and outside of the company.

You naturally possess a “can get it done attitude” even when the odds are not in your favor.

You are very organized and disciplined and can effectively manage multiple conflicting priorities and deadlines in a rapidly changing environment.

You are reliable and are always looking for what to do next.

You are at least 18 years of age.

 

Pre-employment screenings if required by the client

 

Express Employment Professionals – Redding

2697 Victor Avenue

Redding, CA  96002

530-221-7044 call or text

Jobs.ReddingCA@ExpressPros.com

 

 

Express Employment Professionals is an equal opportunity Employer. 

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