Medical Office Assistant (Bilingual)

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Located in Chino, CA

Salary: $16.00 to $18.00

A Medical Office Assistant, or Medical Secretary, is responsible for managing the administrative and clerical tasks at a medical clinic or other private healthcare practice. Their duties include responding to messages from patients, scheduling appointments according to staff availability and processing insurance claims.

• Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms
• Answering phone calls, creating appointments, directing the calls as required and handling all queries
• Informing the Doctor, Nurse or other healthcare facilitators about impending appointments
• Maintaining a filing system for all patient documents and reports submitted
• Answering emails and other electronic messages as required
• Creating invoices and bills, processing insurance forms and managing vendors and contractors
• Managing inventory and placing orders as required
• Transcribing all notes and documents related to treatments

Skills

• Customer service skills and telephone etiquette
• Familiarity with medical terms and technology
• Understanding of law and ethics pertaining to medical practices
• Basic accounting and math skills
• Strong computer, data entry and office management skills
• Excellent verbal and written communication skills
• Empathy and compassion to give support to patients
• Must be bilingual (Spanish)

 

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

 

In compliance with applicable federal, California and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

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